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Deposit & Cancellation Policies

Reservations: Reservations must be guaranteed with a major credit card. We accept MasterCard, Visa, American Express, Discover, Diners Club. Balance of payment, accepted on site, may be with a major credit card, cash and travelers checks.

Payment:

Number of Nights Details
1 night Full payment is due at the time of reservation.
Multiple nights 50% deposit is due at the time of reservation.  The balance is due upon arrival.
Over 20 nights
or over 7 rooms
Full payment is required 15 days prior to check-in.

Cancellations: Notice of cancellation is required a minimum of 72 hours prior to 9 p.m. of your scheduled day of arrival. You will then be assessed a $25 cancellation fee per room. Cancellation of any part of your reservation less than 72 hours in advance will result in the forfeiture of your deposit.

GROUPS: We welcome groups of all sizes and purposes. Special group rates may be arranged for reservations of 7 or more rooms. A refundable 25% damage deposit is required upon booking, and a 50% deposit on the full balance is due 50 days prior to arrival. The remaining balance is due 15 days before arrival.

Guests reserving 5+ rooms or making a reservation for 5+ nights are required to provide 15 days cancellation notice. Groups reserving 20+ nights or 7+ rooms are required to provide notice of cancellation 45 days prior to their scheduled day of arrival.  Any guest that fails to provide notice of cancellation within the stated period will be considered a no show and will automatically forfeit their deposit. If reserved parking is cancelled less than 72 hours prior to arrival, guests are responsible for payment of the first night of parking on each garage reserved.

Early Departure Notifications: Our cancellation terms also apply to early departure notifications.  If you cancel any part of your reservation after full payment is received, we will refund 25 percent of your remaining stay charges.

Limited Parking

 

Four Garage parking spaces are available for $25/night (plus taxes) and must be reserved in advance by contacting us via email or phone. Garage reservations are not available online.

We are located in a very popular and vibrant neighborhood. Parking is premium and costly. If you must bring a car, please ask about clearance if you plan to bring a large vehicle.

OTHER PARKING SOLUTIONS

  • Two-hour street parking, available during the week (exempt on weekends)
  • Parking garages, within walking distance.
  • Public transportation, very accessible and easy to use.

押金担保 & 取消预订政策

预订:预订酒店客房时,需要提供您的信用卡作为押金担保。我们接受的信用卡包括:MasterCard, Visa, American Express, Discover, Diners Club. 退房时,我们接受信用卡、现金和旅行支票结算。

结算方法:

预订天数 具体政策
1 晚 预订时,需支付全额房费
多晚 预订时,需支付押金担保(50%的全额房费),剩余房费在办理入住时结算
20晚以上或7间客房以上 需在入住15天前,提前支付全额房费

取消预订:如需取消客房预订,请在入住前提前至少72小时确定,并在9pm前完成。 取消预订后,您需支付25美元/每间房的预订取消费。如果没有在规定时限内取消预订,您需支付罚金(全额押金)。

团队预订:酒店支持团队预订。如果您预订了7间房以上,我们会提供一定的优惠政策。预订时,您需支付预订押金(25%酒店损坏费,可退回),并在入住50天前,支付担保押金(50%全额房费)。其余款项需在入住15天前,完成支付。

预订5间房以上或5晚以上的客人,如需取消预订,请提前15天联系酒店。预订7间房以上或20晚以上的客人,如需取消预订,请提前45天联系酒店。如果没有按照以上规定取消预订,押金将全额没收。如未能在入住前72小时取消停车位预订,需要支付罚金(住宿第一晚预订的所有车库的停车费用)。

提前退房:酒店的取消预订政策也适用于提前退房。如果您在支付全额费用后,取消部分预订,我们将退回您一定的费用(25% 剩余房费)。

停车政策

酒店有4个车库,每晚收费25美元(含税)。车库只接受邮件或电话提前预订,不支持网上预订。

酒店地处繁华地段,停车位有限,且停车费较贵。如您需要停车且您的车型较大,请提前联系酒店。

其它停车方式:

  • 周一至周五,提供2小时的路旁泊车(不含周六、日)
  • 步行即可到达停车场
  • 选择便捷的公共交通方式